Shipping policy

Shipping

We use Canada Post to deliver our packages. Parcels are picked up Monday through Friday in the afternoons. Each package comes with a tracking number, which will be emailed to you automatically once your order has been processed by our team. Delivery typically takes one to two business days, depending on your location.

In the event of a service interruption by the delivery company (e.g., bad weather, strike, exceptional circumstances), additional delays may occur. The delivery times shown on our website are estimates, not guarantees. Processing or delivery may take longer during events beyond our control. Retro MTL cannot be held responsible for delivery delays caused by such circumstances.

Retro MTL cannot be held responsible for lost packages once they are in the care of Canada Post. However, we'll be happy to assist you with the claim process if needed.